The Lala Police Station is the primary law enforcement agency serving Lala Town and its surrounding villages in the Hailakandi district of Assam. Committed to maintaining peace, law, and order, the station plays a crucial role in ensuring the safety and security of residents, businesses, and local institutions every single day.
As Lala Town continues to grow as a commercial and residential hub in the Barak Valley, the Lala Police have steadily modernized their operations, expanded their jurisdiction management, and deepened their engagement with the community to meet evolving public safety needs.
📍 Location & Contact Information
Address: SP Road, Lala, Hailakandi – 788163, Assam
Phone: +91 3844 244 243
District: Hailakandi | State: Assam
Google Maps: View Lala Police Station on Map
Accessibility: The station has wheelchair-accessible entrances to ensure it is approachable for all citizens.
📌 If you have updated contact numbers or officer details, please share them with us via our Contact page so we can keep this page accurate.
🚨 Emergency Helpline Numbers
Save these numbers in your phone. In an emergency, every second counts.
| Service | Number |
|---|---|
| Police Emergency | 100 |
| Lala Police Station (Direct) | +91 3844 244 243 |
| Ambulance | 108 |
| Fire Brigade | 101 |
| Women’s Helpline | 1091 |
| Child Helpline | 1098 |
| District SP Office, Hailakandi | (contact via 100) |
| Cyber Crime Helpline | 1930 |
🗺️ Jurisdiction: Areas Covered by Lala Police Station
The Lala Police Station covers a wide jurisdiction that includes the main municipal wards of Lala Town as well as several surrounding rural areas, agricultural villages, and tea garden communities. Key areas under its jurisdiction include:
- All 10 Municipal Wards of Lala Town
- Mohammadpur village
- Rangpur village
- Dhanipur village
- Surrounding agricultural settlements and tea estate areas
Due to the large area previously covered, the Bilaipur Out Post — formerly under Lala Police Station — was recently upgraded to a full-fledged, independent police station to ensure faster and more accessible law enforcement services for residents in that sub-region.
📋 How to File an FIR at Lala Police Station
Filing a First Information Report (FIR) is your legal right. Here is a simple step-by-step guide for residents of Lala Town:
Step 1 — Visit the Station Go to the Lala Police Station on SP Road during any hour of the day. The station is open 24 hours. You cannot be turned away from filing an FIR for a cognizable offence.
Step 2 — Speak to the Duty Officer Approach the officer on duty at the reception counter and describe your complaint clearly. You can speak in Bengali, Assamese, Hindi, or any language you are comfortable in.
Step 3 — Your Statement is Recorded The duty officer will record your statement in writing. Read it carefully before signing. You have the right to ask for corrections if anything is inaccurate.
Step 4 — Receive a Copy Once the FIR is registered, you are legally entitled to receive a free copy of the FIR. Always keep this copy safely — you will need it for insurance claims, court proceedings, or follow-up enquiries.
Step 5 — Follow Up Note down the FIR number and the name of the investigating officer. You can follow up on the progress of your case by citing this number.
What is a Zero FIR?
A Zero FIR can be filed at any police station regardless of where the crime occurred. If a crime happens near Lala but falls under another station’s jurisdiction, you can still file at Lala Police Station first — it will be transferred to the appropriate station. This is especially important in emergencies where time is critical.
Can I File an FIR Online?
Yes. The Assam Police Citizen Portal at assampolice.gov.in allows residents to file certain types of complaints online, including cybercrime reports, missing person complaints, and lost property reports. You will still need to follow up in person for serious criminal matters.
🧾 Citizen Services Available at Lala Police Station
Beyond emergency response, the Lala Police Station provides several important civic services that residents regularly need:
Tenant & Domestic Worker Verification Landlords and households can request police verification of tenants, domestic workers, or new employees. This is an important safety step and is especially encouraged in Lala Town’s growing rental market.
Character Certificate Students applying for government jobs, educational institutions, or passports often require a police character certificate. Apply in person at the station with your Aadhaar card and two passport photographs.
Lost & Found Reports If you have lost important documents such as your Aadhaar card, PAN card, driving licence, or mobile phone, visit the station to file a report. A copy of this report is required for reissuing documents.
NOC for Events & Gatherings Any public gathering, procession, cultural programme, or event in Lala Town requires a No Objection Certificate (NOC) from the Lala Police Station. Apply at least 7–10 days in advance.
Passport Police Verification First-time passport applicants from Lala Town will have their background verified by the local police station as part of the passport application process.
🏗️ Infrastructure & Modernization: The MOITRI Scheme
In a significant step toward modernizing law enforcement infrastructure, the Lala Police Station is part of the Assam Government’s MOITRI Scheme — Mission for Overall Improvement of Thana for Responsive Image.
Survey plans and architectural blueprints finalized in late 2025 have outlined the construction of a new RCC G+1 (Ground plus one floor) building for the Lala Police Station. This upcoming development will transform the station into a citizen-friendly facility featuring:
- Upgraded workspaces and equipment for personnel
- A dedicated, welcoming public reception area
- Separate rooms for recording sensitive complaints (especially for women and children)
- Enhanced technological resources for crime tracking, digital evidence handling, and inter-station communication
This initiative reflects the state government’s commitment to making police stations in Assam more approachable, efficient, and transparent.
👮 Recent Law Enforcement Highlights
The Lala Police Station remains highly active in addressing crime, maintaining communal harmony, and protecting national security within its jurisdiction.
Crackdown on Illegal Immigration (2024) In a major breakthrough, officers from Lala Police Station identified and apprehended a foreign national who had been residing illegally in Dhanipur village for over 12 years. This operation reinforced the station’s vigilance on regional security protocols.
Swift Action on Cybercrime & Communal Harmony (November 2025) With the rise of social media, the Lala Police have strengthened their monitoring of digital platforms. A youth from Rangpur village was arrested after posting communally sensitive remarks on Facebook. The prompt intervention prevented any escalation of social tension in the community.
Response to Civil Disputes (November 2025) A serious land dispute between two families in Mohammadpur village escalated into a violent confrontation. Lala Police arrived swiftly, detained 12 individuals, and launched operations for absconding suspects — restoring order and peace within hours.
Fake Birth Certificate Scam Working in coordination with district health authorities, Lala Police played a key role in busting a scam where fraudulent birth certificates were being generated through government health portals. Multiple arrests were made and digital security protocols were overhauled.
👩 Women’s Safety & Special Initiatives
The Lala Police Station takes complaints involving women, children, and senior citizens with the highest level of seriousness and sensitivity.
- Mahila Desk: A dedicated desk for women to file complaints in a private and comfortable setting, handled by female officers wherever possible.
- POCSO Cases: Cases involving crimes against children are handled with strict legal procedures under the Protection of Children from Sexual Offences (POCSO) Act.
- Domestic Violence Support: Women facing domestic abuse can approach the station at any time. Officers are trained to handle these cases with sensitivity and to connect victims with legal aid and shelter resources.
- Women’s Helpline: Dial 1091 for immediate assistance.
🤝 Community Safety & How You Can Help
The effectiveness of the Lala Police Station depends heavily on the cooperation and vigilance of citizens. Here is how residents of Lala Town can contribute to community safety:
- Report suspicious activity in your neighbourhood to the station or via the 100 helpline
- Verify tenants and domestic staff through the police station before hiring or renting
- Avoid sharing unverified information on social media that could cause communal tension
- Cooperate with police verification during passport applications and employment screenings
- Educate children about safe and unsafe situations and encourage them to approach police if needed
A safe Lala Town is a shared responsibility. The police are here to serve you — and your vigilance helps them serve everyone better.
❓ Frequently Asked Questions (FAQs)
What is the phone number for Lala Police Station? The direct number is +91 3844 244 243. For emergencies, always dial 100.
Can I file a complaint at any time of day? Yes. The Lala Police Station is open 24 hours a day, 7 days a week. You cannot be refused entry or turned away for filing a cognizable complaint.
Do I need to pay to file an FIR or get a character certificate? FIRs are completely free. There may be a nominal stamp fee for certain certificates — enquire directly at the station counter.
What if my complaint is not registered? If a police officer refuses to register your FIR without valid reason, you can approach the Superintendent of Police (SP), Hailakandi, or file a complaint on the Assam Police Citizen Portal at assampolice.gov.in.
How do I contact Lala Police for tenant verification? Visit the station in person with your Aadhaar card, the tenant’s Aadhaar copy, and a filled verification request form. The process is typically completed within a few working days.
Have corrections or additional information about the Lala Police Station? Help us keep this page useful and accurate for the community by reaching out through our Contact page.